A Guide to the Amazon Marketing Cloud

eCommerce competition is more fierce than ever. Consumer behaviors are rapidly evolving, brand owners and advertisers on platforms like Amazon are in a constant battle to capture attention, build brand awareness, and drive sales. The challenge is further compounded by the shifting landscape of digital privacy, notably the deprecation of third-party cookies, which has left many marketers seeking new methodologies to decipher their audience's demographics, pinpoint the most lucrative locations, and determine the most effective media mix for maximizing brand conversions. Amidst this backdrop of uncertainty, Amazon Marketing Cloud (AMC) emerges as a revolutionary solution, offering advertisers comprehensive, aggregated data insights that shine a light on the path to enhanced customer engagement and sales optimization, all while navigating the complexities of consumer privacy concerns.

The Essence of Amazon Marketing Cloud

Amazon Marketing Cloud is not just another data analytics platform; it's a robust, secure, privacy-centric clean room solution designed specifically for the modern advertiser navigating the complex Amazon ecosystem. AMC allows for deep analytical dives and audience building through the use of pseudonymized signals, which include both Amazon Ads signals and the advertiser's own data inputs. This blending of Amazon Ad Campaign data—encompassing impressions, clicks, and conversions—with the advertisers' proprietary data sets provides a comprehensive, 360-degree view of campaign effectiveness. Simplified, Amazon Marketing Cloud acts as a sophisticated data clean room, meticulously tracking the shopper's journey from initial awareness to final purchase decision, thereby enabling advertisers to craft data-driven strategies with precision and confidence.

Comprehensive Registration and Access to Amazon Marketing Cloud

Gaining access to AMC's wealth of analytics and insights begins with meeting a set of defined prerequisites, which ensure that users are well-prepared to utilize the platform effectively. These requirements include:

  1. An executed Amazon DSP (Demand Side Platform) Master Service Agreement.

  2. Evidence of recent campaign activity on DSP.

  3. Proficiency in SQL database language for querying the AMC database.

  4. An active AWS (Amazon Web Services) account.

The registration process is straightforward yet thorough, designed to onboard advertisers seamlessly. Steps include:

  1. Selecting the appropriate country and completing a detailed contact form.

  2. Submitting the information for review.

Within a matter of days, a dedicated account manager from the AMC team reaches out to facilitate account setup, marking the beginning of a transformative analytical journey. Notably, AMC's utility is extended at no additional cost to advertisers who are actively investing in DSP ads, democratizing access to advanced data analytics.

Enhancing Campaigns with AMC's Paid Features

Beyond the core functionalities of AMC, the platform offers Paid Features for advertisers seeking to elevate their audience creation and targeting capabilities. These advanced features unlock new use cases for custom audiences, such as the ability to monitor organic product purchases and analyze the behaviors of customers not exposed to ads. This enables direct comparisons between the impact of ad-exposed and non-ad-exposed customer actions, offering valuable insights into the true effectiveness of advertising efforts. The introduction of Paid Features signifies Amazon's commitment to providing advertisers with the tools necessary to refine their strategies and achieve a deeper understanding of their audience's behaviors and preferences.

Global Reach and Accessibility of Amazon Marketing Cloud

The availability of AMC spans a wide array of markets, reflecting Amazon's global presence and the diverse needs of advertisers around the world. From the Americas to Europe, and across Asia and the Pacific, AMC serves as a pivotal tool for advertisers in key regions such as the United States, Canada, Mexico, Brazil, Germany, Spain, France, Italy, the Netherlands, Poland, Sweden, Turkey, the United Kingdom, Saudi Arabia, the United Arab Emirates, Australia, India, Japan, and Singapore. This wide-reaching accessibility ensures that brands, regardless of their geographical location, can leverage AMC to glean actionable insights and drive their advertising strategies forward.

Deep Diving into Consumer Insights with Amazon Marketing Cloud

At the heart of AMC's value proposition is its commitment to maintaining end-user privacy while delivering aggregated data insights to advertisers. By grouping actions of 100 unique users and presenting the data in an aggregated format, AMC allows brands to delve into audience behavior and assess the impact of their full-funnel marketing strategies without compromising individual privacy. Advertisers can unearth insights such as total reach across channels, detailed path-to-conversion analysis, and custom attribution analysis, among others. This depth of insight enables brands to tailor their marketing efforts more precisely, ensuring that they are engaging potential customers effectively at every stage of the customer journey.

Strategic Application of AMC Insights

With the vast array of data available through AMC, navigating the insights can seem daunting. However, by starting with a clear business objective or pinpointing a specific challenge, advertisers can strategically utilize AMC's data to inform their decision-making. For example, a fashion retailer preparing to launch a new line could leverage AMC to access detailed demographic data, most-searched keywords, and buying behaviors.

Crafting a targeted launch strategy that maximizes visibility and sales potential. The insights available through AMC are extensive, offering advertisers the ability to conduct:

  1. Audience analysis: Discover and segment your audiences based on behavior, preferences, and interests.

  2. Customer journey mapping: Shows what your customer’s journey looks like through awareness to consideration to conversion.

  3. Media-mix analysis: Understand the incremental value and effectiveness of different advertising channels (DSP + Sponsored Ads) and their combinations.

  4. Purchase behavior identification: Identify the triggers that lead customers to buy your products.

  5. Full-funnel advertising analysis: Measure the impact of your advertising efforts across the entire funnel, from awareness to conversion across different channels.

Safeguarding Data within Amazon Marketing Cloud

A cornerstone of AMC's architecture is its unwavering focus on data privacy and security. By requiring pseudonymized inputs and ensuring that all data management adheres to Amazon's stringent privacy policies, AMC establishes a secure environment where advertisers can analyze their data with confidence. Information uploaded to AMC remains within the advertiser's dedicated instance, safeguarded against external access and ensuring that privacy is maintained at every step of the analytical process.

Distinguishing Between AMC and Amazon DSP Reporting

While AMC offers in-depth, SQL query-based analysis for cross-channel media performance, Amazon DSP provides a more straightforward, pre-aggregated metric reporting through its console. This distinction highlights AMC's role in complementing the reporting capabilities of Amazon DSP, offering a more granular, customizable analysis that goes beyond the standard metrics available through DSP reporting. This dual approach allows advertisers to not only monitor the performance of their media purchases and operations within Amazon DSP but also to dive deeper into cross-channel analysis and strategic planning with AMC.

The Value Proposition of Amazon Marketing Cloud

In an era where digital privacy concerns are paramount and advertisers seek deeper, actionable insights across advertising channels, AMC stands out as an indispensable tool. Its privacy-first design, combined with the ability to provide comprehensive insights across various ad platforms, positions AMC as a future-proof resource for advertisers aiming to enhance user engagement and drive sales in a privacy-conscious marketplace.

The Amazon Marketing Cloud represents a significant advancement in eCommerce advertising, offering an unparalleled depth of insights and analytics. By embracing AMC, advertisers are equipped with the tools needed to navigate the complexities of the digital marketplace, enabling them to achieve greater understanding, engagement, and success in their advertising endeavors. As the digital landscape continues to evolve, AMC will undoubtedly play a crucial role in shaping the future of eCommerce marketing, providing a beacon of insight in a sea of data. Good luck using the Amazon Marketing Cloud!

Thank you,

Commerce Canal Team

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